Refund Policy
Our Return and Refund Policy is designed to ensure your satisfaction with our products. If you are not satisfied with your purchase, we are here to help.
Return Policy
- Time Frame: Returns must be made within 30 days from the date of purchase.
- Condition of Goods: Items must be returned in their original condition. Products that have been used or opened cannot be returned.
- Proof of Purchase: A valid receipt or proof of purchase is required for all returns.
Refund Process
- Inspection of Return: Upon receiving your return, we will inspect the item and notify you of the status of your refund.
- Refund Approval: If your return is approved, we will initiate a refund to your original method of payment.
- Refund Timing: You will receive the credit within a certain number of days, depending on your card issuer’s policies.
Exchanges
If the item is defective or damaged, we are happy to exchange it for the same item. Please contact us at info@beanbeanscoffee.com to initiate an exchange.
Shipping for Returns
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- If you receive a refund, the cost of return shipping will be deducted from your refund.
Non-Returnable Items
Certain items may be exempt from being returned. Please check our website for a list of non-returnable items.
Contact Us
For any questions regarding your return, refund, or exchange, please contact us at info@beanbeanscoffee.com
Effective Date
This policy is effective as of January 12, 2024.