Refund policy
At BeanBeansCoffee.com, we strive to provide our customers with the highest quality coffee products and exceptional service. If you are not completely satisfied with your purchase, we are here to help.
Returns
- Eligibility: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- Time Frame: You have 30 calendar days to return an item from the date you received it.
- Proof of Purchase: A receipt or proof of purchase is required to process your return.
Refunds
- Inspection: Once we receive your item, we will inspect it and notify you of the status of your refund.
- Approval: If your return is approved, we will initiate a refund to your original method of payment.
- Processing Time: You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Shipping
- Return Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- Damaged Items: If you receive a damaged or defective item, please contact us immediately for assistance.